Frequently Asked Questions

How does the Reseller Program work?

What kind of web sites are NOT allowed ?

Will I have my own name servers ?

How long does it takes to set up an account?

How much experience do I need to be a Reseller?

About billing.  What is your billing cycle?

How do I register domain names ?

How long does it takes for me to set up my client(s) account?

How can I find out more about your hosting packages and features?

Will you remain anonymous to my clients?

Who will provide support to my clients?

Let's talk about spam

Will users get their own control panel ?

 

How does the Reseller Program work?
In most cases you would publish your own web site advertising our hosting packages as if they are your own. You can charge any price you think the market will pay. When someone orders a hosting package from you then you simply visit the Control Panel and place an order on behalf of your client. We then setup the hosting account promptly and email you the details. You can then pass on those details to your client. We remain anonymous in the process.You provide technical support to your client, but our high-quality customer service team will be on-hand to help you if you come across questions you are unable to answer yourself.

What kind of web sites are NOT allowed ?
Adult, warez, game servers, irc servers, any racial or illegal content.

Will I have my own name servers ?
Yes, we can set up your own .ns

How long does it takes to set up an account?
After receiving your sign up and payment it will take up to 24 hours, you will receive notifications by email.

How much experience do I need to be a Reseller?
If you are familiar with FTP and HTML then you should not have too much trouble, and we will be happy to provide technical support while you learn the ropes.

About billing. What is your billing cycle?
You will then be responsible for getting payments from your own customers.  You are free to charge your customers any price which you think the market will bear.
Billing cycle is every 3 months.

How do I register domain names ?
You can register a domain with us using
http://www.puppydomains.com

How long does it takes for me to set up my client(s) account?
Just log into your control panel and set up the new account... instantly.

How can I find out more about your hosting packages and features?
Visit
http://www.bestresellerhosting.com/features.html

Will you remain anonymous to my clients?
Yes.  We will never contact your clients about their account(s) or attempt to 'steal' them from you in any way. 

Who will provide support to my clients?
As we are invisible to your customers, you will offer support.

Let's talk about spam
We have zero tolerance policy on SPAM. Please do not provide hosting account(s) to bulk emailers' or spammers.

Will users get their own control panel ?
Yes